Calm: Educate Yourself in the Art of Remaining Calm, and Learn how to Defend Yourself from Panic and Fury
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We are creatures deeply marked by our expectations. We go around with mental pictures, lodged in our brains, of how things are supposed to go.
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What actually causes panic is a difficulty that hasn’t been budgeted for or a demand that one has not been trained or prepared to meet. The road to calmer relationships therefore isn’t necessarily about removing points of contention. It’s rather about assuming that they are going to happen and that they will inevitably require quite a lot of time and thought to address.