When you separate the tasks people are performing from the logic that connects those tasks to results, bad things happen. Instead of rewarding thinking, experimenting, problem solving, and learning, you begin to reward order and discipline. In these cultures, mere discussion of the task at hand can be perceived as insubordination. Delivery culture is characterized by top-down decision making, multiyear road maps, annual planning cycles, and arbitrary deadlines. It is not a culture that builds two-way conversations.
