Donnie Berkholz

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The annual budgeting process should be reconsidered in favor of more frequent periodic progress checks with teams, based on progress toward business outcomes. Marketing teams have to adjust to a world in which product features are frequently unknown until just prior to release. Sales teams must move away from promises about features and dates and toward taking a proactive approach that helps teams understand customer and market needs.
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
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