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Mac Smith
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Your Perfect Right: Assertiveness and Equality in Your Life and Relationships, by Robert Alberti

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Don’t underestimate cultural or group-specific behavior or overestimate the universality of human behavior. When in doubt, show respect, ask questions, and listen, listen, listen.
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Your Perfect Right: Assertiveness and Equality in Your Life and Relationships
Your Perfect Right: Assertiveness and Equality in Your Life and Relationships
by Robert Alberti
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