Lance Johnson

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The big thing that is going to hit you right between the eyes is that “WE EXPECT YOU TO RUN THE STORE.” You are on your own, and you will sink or swim according to your abilities.
Lance Johnson
Setting the expectation that they'll have to figure it out is a big deal. Nothing clarifies responsibility like a comp pla. You pay for what you value.
Intelligent Fanatics: How Great Leaders Build Sustainable Businesses
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