Stewart Morris

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The pilot who was praised because he had flown exceptionally well, like the pilot who was chastised after he had flown exceptionally badly, simply were regressing to the mean. They’d have tended to perform better (or worse) even if the teacher had said nothing at all. An illusion of the mind tricked teachers—and probably many others—into thinking that their words were less effective when they gave pleasure than when they gave pain.
The Undoing Project: A Friendship that Changed the World (181 POCHE)
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