I have always been very conscious of trying to plan for the future and trying to make sure that we devote resource to the future. I keep it pretty simple. I allocate three or four people to a future project, or however many I feel is appropriate, and I tell them they are sacrosanct. Unless we have an earthquake and we are in a massive crisis, then they stay out of the daily mainstream tasks. It pains me if these people aren’t left alone to get on with their future project. We would hold regular reviews with them, because I wanted to know where they had got to.
