Throughout my career, I very rarely lost my temper. Jean would say, ‘You lose your temper more with your family than with the people who work for you.’ I would say, ‘That’s a conscious thing, isn’t it?’ Family is emotive, work is professional; I think if you get to the emotive stage at work, you’ve failed. In business life, you shouldn’t lose control. There were moments on the pit wall, I confess, when it got a bit ragged. But that’s the only environment. Passion is not to be ignored. I hope I displayed passion and enthusiasm, and emotion of that sort.
