While it’s great to have the whole team sitting together, it’s not always feasible or appropriate. It’s important to manage an organization’s virtual environments as purposefully as their physical ones, and to imbue them with the team’s values. What we’re about to say feels self-evident, but warrants saying as we have been in multiple environments that tried to operate this way: email is not a collaborative work tool. Too often companies still resort to email as the way to handle communications, make and track decisions, and share ideas (as attachments). It’s messy, as oftentimes not all the
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