A common mistake made by company leaders when hiring a Head of Design is to favor creative leadership qualities over the managerial and operational. They bring in a creative visionary with big ideas and a beautiful portfolio, but often those folks don’t have the patience or mindset for the mechanics needed to actually make an organization run. Design team members struggle without good management, flail without tight operations, and end up far less effective than they could be. Admittedly, it’s a challenge to find an individual skilled in all three forms of leadership. This role is the “CEO” of
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