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When design leaders address matters of corporate culture, it is typically from the perspective of shifting a company’s culture in order to embrace design. Before that happens, we implore: Design leader, heal thyself. Design’s inability to have meaningful organizational impact is often the result of an unintentional or polluted team culture. Before attempting broad, company-wide change, make sure the design team’s culture has been purposefully constructed to encourage the best work.
Org Design for Design Orgs: Building and Managing In-House Design Teams
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