Oleg

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Listening is easy, in principle. In practice it can be terribly hard – especially when, like Karen, you have so much to lose. A really good conversation is mentally demanding. Listening and responding is messy, exhausting – and exhilarating. A great conversation is a rare joy because it is full of surprises and thus requires constant improvisation. As the philosopher Gilbert Ryle wrote, ‘To a partly novel situation the response is necessarily partly novel, else it is not a response.’
Messy: How to Be Creative and Resilient in a Tidy-Minded World
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