Skill vs. Will Plus Epiphanies It’s a simple graph. One axis is skill—how much skill does the employee have to do his job? Is he qualified? Overqualified? How long has he been doing it? When is the last time you know he learned something new? How quickly does he handle tasks compared to his peers? The other axis is will—this is where we measure the employee’s desire. Does she like her job? Really? Has she told you that? Is she viewed as energetic by her team? When is the last time she generated a great idea that blew your mind? Is she talking in meetings or listening? Is she ever talking? Is
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