Managing Humans: Biting and Humorous Tales of a Software Engineering Manager

by Michael Lopp

Process is being created not as means of control; it’s being built as documentation of culture and values.

Your job is not to figure out how to alienate people by calling them names, it’s to figure out how to include them by taking time to understand what they need and doing your best to give it to them.

A portion of every leader’s day is the detection, triage, and resolution of work we never planned.