Previous to the mass installation of smart meters utilities had to guess the parameters of an outage based upon triangulations of customer telephone calls. Before ten calls came in they couldn’t even dispatch repair crews, since they didn’t know the precise area affected. Now, with the new meters, they know if your power is out without you ever having to pick up the phone. Better still, they also know who among your neighbors has lost power, and who has not. This means that repair trucks of the right kind go to the right place right away. Since the introduction of digital smart meters, outage
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