One of the biggest “C” traps is feeling that you have to prove your value every minute you are in a meeting. Sometimes the best credibility comes from listening very hard, and then speaking. The counterpoint to high credibility might be that you are viewed as someone who loves to hear themselves talk (even though what you say might be accurate and useful). A very simple two-part definition of SE Credibility, from a customer viewpoint, is “Does the customer believe what I say, and do they see the value in what I say?”
