Now reflect on those five top attributes and write down your preferred order based on your customers. If you think there is something even more important feel free to add it to the list (I won’t be offended). Then think about your interactions with those customers over the past few months – has that been your priority? How well has that relationship developed? Is there anything you can do in the next 4-6 weeks to switch or to improve your priorities to match those of your customers?
