Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

by Thomas L. Friedman

Ghonim sees five critical challenges facing today’s social media in the political arena: First, we don’t know how to deal with rumors. Rumors that confirm people’s biases are now believed and spread among millions of people. Second, we create our own echo chambers. We tend to only communicate with people that we agree with, and thanks to social media, we can mute, unfollow, and block everybody else. Third, online discussions quickly descend into angry mobs. All of us probably know that. It’s as if we forget that the people behind screens are actually real people and not just avatars. And fourth, it became really hard to change our opinions. Because of the speed and brevity of social media, we are forced to jump to conclusions and write sharp opinions in one hundred forty characters about complex world affairs. And once we do that, it lives forever on the Internet, and we are less motivated to change these views, even when new evidence arises. Fifth—and in my point of view, this is the most critical—today, our social media experiences are designed in a way that favors broadcasting over engagements, posts over discussions, shallow comments over deep conversations. It’s as if we agreed that we are here to talk at each other instead of talking with each other. There’s a lot of debate today on how to combat online harassment and fight trolls. This is so important. No one could argue against that. But we need to also think about how to design social media experiences that promot...