Erik Fritsch

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Unfortunately, though, our snap impressions can be wrong. They can be based on unfair and inaccurate stereotypes or manipulated by con artists. And once established, they can be tough to reconsider and change. When we make quick judgments, we often overvalue the information that is readily available and undervalue subtleties that might take a while to dig out.
Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life
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