Iain  Lennon

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In grocery stores, you can sense that Whole Foods has a clear POV, built around healthy gourmet products, while Safeway seems to have no POV at all other than selling groceries. Southwest Airlines has a palpable POV; United Airlines does not. Apple has a POV; Microsoft does not.
Play Bigger: How Rebels and Innovators Create New Categories and Dominate Markets
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