The issues here go beyond policy. I’ll argue that what really matters for kindness in our everyday interactions is not empathy but capacities such as self-control and intelligence and a more diffuse compassion. Indeed, those who are high in empathy can be too caught up in the suffering of other people. If you absorb the suffering of others, then you’re less able to help them in the long run because achieving long-term goals often requires inflicting short-term pain.

