Investing in your strugglers appears shrewd. Yet the most effective managers do the opposite. When they join the names, their lines are horizontal. They spend the most time with their most productive employees. They invest in their best. Why? Because at heart, they see their role very differently from the way most managers do. Most managers assume that the point of their role is either to control or to instruct. And, yes, if you see control as the core of the manager role, then it would certainly be productive to spend more time with your strugglers because they still need to be controlled.
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