Great managers reject this out of hand. They remember what the frog forgot: each individual, like the scorpion, is true to his unique nature. They recognize that each person is motivated differently and that each person has his own way of thinking and his own style of relating to others. They know that there is a limit to how much remolding they can do to someone. But they don’t bemoan these differences and try to grind them down. Instead, they capitalize on them. They try to help each person become more and more of who he already is. Simply put, this is the one insight we heard echoed by tens
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