Chapter 9 The Jobs-Focused Organization The Big Idea Many companies have lofty mission statements with a variety of intentions from motivating workers to informing strategies to attracting investors, but almost as many companies struggle to translate these mission statements into everyday behaviors. However, when the job has a voice in an organization, individual work streams have meaning and employees understand why their work matters. A well-articulated job provides a kind of “commander’s intent,” obviating the need for micromanagement because employees at all levels understand and are
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