Shobhit

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On the other end of the spectrum from needs are what I’ll call the guiding principles of my life—overarching themes in my life that are ever present, just as needs are. I want to be a good husband, I want to be a valued member of my church, I want to inspire my students, and so on. These are critically important guiding principles to the choices I make in my life, but they’re not my Jobs to Be Done. Helping me feel like a good dad is not a Job to Be Done. It’s important to me, but it’s not going to trigger me to pull one product over another into my life. The concept is too abstract.
Competing Against Luck: The Story of Innovation and Customer Choice
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