A clearly defined job spec that everyone understands can serve the same purpose—a focal point for employees to make the right decisions without being told specifically what to do each time. Absent a specific directive, employees know how to balance the tradeoffs that necessarily come with any new initiative. What’s most important? What can’t we compromise on? What’s the ultimate goal? What’s my role in achieving that ultimate goal? Jobs Theory provides you with the right set of lenses to make everyday choices that connect to the jobs you are solving in customers’ lives. Jobs Theory provides a
...more
