But those instincts aren’t formed overnight. Rather, they are the result of shared learning—of employees working together to solve problems and figuring out what works. As long as the way they have chosen keeps working to solve a problem, the culture will coalesce and become an internal set of rules and guidelines that employees in the company will draw upon in making the choices ahead of them. The advantage of this is that it causes an organization to become self-managing. Managers don’t need to enforce the rules. They understand the “commander’s intent”—a military term that explains why
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