Shobhit

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Having a jobs-focused organization, the CEOs we interviewed for this book tell us, leads to four categories of clear benefit: Enable distributed decision making with clarity of purpose—employees throughout the organization are empowered to make good jobs-focused decisions and to be autonomous and innovative. Align resources against what matters most—and free resources from what does not. Inspire people and unify your culture in service of what they care about most. Measure what matters most—customer progress, employee contributions, and incentives.
Competing Against Luck: The Story of Innovation and Customer Choice
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