Sandesh

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Product sales generate data about products: how many, how profitable, and which ones, etc. Customers’ purchases generate data about customers themselves: business or consumer, large or small, wealthy or not-so-much, direct or via sales channel, local or far-flung, etc. Investments in people, facilities, and technology generate data on their productivity, returns, and value. Competitors emerge, leading investors and managers to create benchmarks that make data.
Sandesh
Story of struggle first fallacy
Competing Against Luck: The Story of Innovation and Customer Choice
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