Netflix CEO Reed Hastings made this clear when recently asked by legendary venture capitalist John Doerr if Netflix was competing with Amazon. “Really we compete with everything you do to relax,” he told Doerr. “We compete with video games. We compete with drinking a bottle of wine. That’s a particularly tough one! We compete with other video networks. Playing board games.” The competitive landscape shifts to something new, maybe uncomfortably new, but one with fresh potential when you see competition through a Jobs to Be Done lens.