Business leaders need to ensure that employees everywhere in the company make the right choices every day without requiring constant supervision. This is nothing new: as far back as ancient Rome, emperors would send an associate off to govern a newly conquered territory thousands of miles away. As the emperors watched the chariot go over the hill—knowing full well they would not see their associate again for years—they needed to know that their understudy’s priorities were consistent with their own and that he would use proven, accepted methods to solve problems.
