Site Reliability Engineering: How Google Runs Production Systems

by Betsy Beyer

Besides black art, there is only automation and mechanization.

“Unlike a detective story, the lack of excitement, suspense, and puzzles is actually a desirable property of source code.”

every new line of code written is a liability.

French poet Antoine de Saint Exupery wrote, “perfection is finally attained not when there is no longer more to add, but when there is no longer anything to take away”

software simplicity is a prerequisite to reliability.

Be warned that being an expert is more than understanding how a system is supposed to work. Expertise is gained by investigating why a system doesn’t work.

Ways in which things go right are special cases of the ways in which things go wrong.

“I don’t know where the fire is yet, but I’m blinded by smoke coming from this whitelist cache.”