Ultimately, SRE’s goal is to follow a similar course. An SRE team should be as compact as possible and operate at a high level of abstraction, relying upon lots of backup systems as failsafes and thoughtful APIs to communicate with the systems. At the same time, the SRE team should also have comprehensive knowledge of the systems — how they operate, how they fail, and how to respond to failures — that comes from operating them day-to-day.
