Dave Betts

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Others have done it in other ways. Here are a few examples:          Focus on the problem, not the person.          Let’s love every idea for five minutes (or some amount of time—forty-five seconds?).          Say it with respect, but say it all.          Listen and think about it before negating or disagreeing.          No zingers or over-the-line personal attacks.          No back-channeling or side conversations.
The Power of the Other: The startling effect other people have on you, from the boardroom to the bedroom and beyond-and what to do about it
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