One team I worked with came up with this guiding paragraph for their rules of engagement: “We engage in respectful, collaborative, timely, and complete dialogue. We clearly and directly convey ideas and share our points of view, while maintaining openness to different perspectives. We listen to understand and respectfully question to achieve clarity, in both message and mutual expectations. We openly discuss critical issues and deliver difficult messages with care. We commit to not leaving important things unsaid, and we avoid saying them to someone other than the person who should hear them.”
