The Power of the Other: The startling effect other people have on you, from the boardroom to the bedroom and beyond-and what to do about it

by Henry Cloud

We trust people who we know understand us, our context, our situation, our needs, what makes it work for us, and what makes it break down. When they truly understand, listen, and care, we are more than willing to open ourselves to them. The highest-performing teams share a deep understanding of each individual’s needs as well as a shared understanding of what the group is dealing with and what it needs from each member to succeed.