Sales rep: “I love that you ask that question, because that’s one of the things our customers really like about our software. Now tell me, how do you want your software to handle lead assignments?” Prospect: “We’ve had this semi-automated system, and it really messed up our numbers. We found that this is one of the areas where it’s really worth manually reviewing and assigning each lead.” Sales rep: “Absolutely, you can do that with our software.”