Mr Tiwari. He was seen as a man who could ‘get things done’. If a school admission was needed for a child, Mr Tiwari was the man to approach. If a telephone line needed to be allotted out of turn, Mr Tiwari could handle that too. If an appointment with a senior doctor at a hospital was not possible, Mr Tiwari could pick up a phone and organize that in a jiffy. Mr Tiwari was a miracle man of sorts.