Matthew got a job pushing carts in the Lancaster, Pennsylvania, Costco. Since then, Matthew has been promoted several times, carving out a career that he loves in the process. “For his entire life, Matthew has been classified and known by his ‘special needs,’” wrote his brother. “Since the day he began at Costco, however, his coworkers and customers have valued him because of his unique strengths.”10 Costco didn’t evaluate Matthew by comparing his traits to those of an average employee; they evaluated him by what he brought to his job as an individual.
