Kyle

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In direct sales distribution you do not necessarily make more money by cramming more product into your catalog pages or onto your retail sales floor. A quality presentation will always outsell “messiness.” We recognize that we make the most profit by selling to our loyal customers. A loyal customer will buy new products with little sales effort and will tell all his friends. A sale to a loyal customer is worth six to eight times more to our bottom line than a sale to another customer.
Let My People Go Surfing: The Education of a Reluctant Businessman--Including 10 More Years of Business Unusual
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