To get to that place where the conflict could be creative rather than combustible, we also needed the team to remain very close personally, so I saw part of my job as being a kind of high-tech camp counselor. Growing up in Marin in the seventies, I learned from my parents early on to be open minded and accepting, but now I realized the need to take it further. I wanted to genuinely like the people I spent my days with, if for no other reason than that it makes life more enjoyable. We work with our teams for eight to twelve hours a day, five days a week—a huge chunk of our waking life. So I set
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