Talking to people is an art. A tester might want to gripe about a useless or buggy feature, whereas a developer might anxiously justify architectural decisions. A product manager probably wants to discuss long-term vision and will be upset if you didn't schedule a meeting, whereas a salesperson might be perfectly happy to chat about user frustrations from adjacent bathroom stalls. A good rule of thumb is to treat everyone as busy individuals whose time is valuable, but another rule of thumb is to break this rule and be more of a jerk if an essential employee isn't giving you the information
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