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2. Provide signposts. If you have a lot of information to get across, help people find their way through it with clear signposts. Say things like: “There are three things I want to tell you…” and “Now, turning to the third point…” Doing this means they’re not devoting as much mental energy to wondering how much more you’re going to say.
How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
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