REACHING INSIGHT When you need a flash of inspiration on a thorny topic, try the following: Pose a question. When you’re feeling blocked, ask yourself: “What would be a totally different approach to this?” “What would be a great way of going about solving this?” “If I knew the answer, what would it be?” Refresh and reboot. Try shifting your focus to a different type of task for a while, before returning to the original issue. Switch views. Try a different way of describing or looking at the issue you’re working on, and notice what patterns or insights come to the surface: • Write about it in
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