Dave

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Step 1: Notice. Tell the person what you’ve noticed and then ask for their perspective. Focus on a factual observation and phrase it in neutral terms. For example: “I noticed that the board went with option X after all. What’s your view on that?” Or “I noticed that you frowned when I made that suggestion. Can I ask what was on your mind?”
How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
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