email ‘batcher’ rather than a ‘grazer,’ because of the scientific evidence on multitasking. I explained I was checking emails in four or five batches each day, which would still allow a fast turnaround time.” She says he nodded, almost persuaded, but then asked, “What if I need to reach you really urgently? Checking your email four times a day still means I could be waiting three hours to get hold of you.” Min thought for a moment. “How about I make sure my assistant can reach me if you really need me?” He agreed.
