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Steven Stowers
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How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life, by Caroline Webb

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when you acknowledge what someone’s feeling, their brain will stop trying to telegraph their needs and fears quite so frantically.
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How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
by Caroline Webb
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