To stay calm is to be so aware of yourself that your response to the situation is not to the anxiety of the people around you but to the actual issue at hand. Staying calm means so attending to our own internal anxiety in the heat of a challenging moment and the resistance around us that we are not tempted to either cool it down to escape the heat (thus aborting the change process) or to react emotionally, adding more fuel to the fire and scorching the stew we are trying to cook.
