As the thermostat of the transformational Crock-Pot, the leader must be able to stay calm enough internally so he or she can help the leadership make the best Blue Zone decisions (see fig. 11.1).13 Red Zone Blue Zone • Emotionally charged • Values are in conflict • Personalized conflict • About issues • Unresolved issues in self • Self-awareness is key • Disproportionate intensity • Proportionate intensity • Conflict is unsolvable • Conflict is solved • The conflict is always about me! • The conflict is always about the mission

