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That sense of belonging and personal purpose—that sense that you can add value to the company by sharing your ideas, and that the ideas will be listened to and, if they are good ideas, implemented—is at the heart of Morning Star’s success. In traditional Taylorist organizations, that freedom to innovate is often curtailed or employees are discouraged to participate in the innovation process by the nature of their hierarchical structures. In such organizations, a specific division might be dedicated to innovation—research and development, for instance—or high-priced management consultants might ...more
The End of Average: How We Succeed in a World That Values Sameness
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